Privacy Policy for Charlestonsteelandmetals
This Privacy Policy explains how Charlestonsteelandmetals collects, uses, and protects your personal information. We take privacy seriously and ensure compliance with South African POPIA regulations.
Information We Collect
We only collect data necessary to respond to your inquiries or provide requested resources.
- Personal contact details such as your name, email address, and phone number.
- Any optional information you choose to share about your creative interests or participation.
- Technical data, like your device information and IP address when you visit our website.
- Preferences and feedback you provide during your engagement with our services.
How We Use Your Data
Your information is used strictly for communication and tailoring creative support or resources.
- Responding to contact requests and managing your participation in events or resources.
- Improving service quality by understanding usage trends and preferences.
- Sending details on updates relevant to your interests or activities, if you opt in.
- Upholding safety and operational requirements per legal standards.
Legal Basis for Processing
We process data in accordance with the Protection of Personal Information Act (POPIA).
Processing is necessary to fulfill your requests, with all handling aligned to your given consent and legal requirements.
Sharing Information
Personal data is not shared with third parties unless required by law or consented to.
- We do not sell or transfer your information for marketing or commercial purposes.
- Suppliers supporting essential operations are contractually bound to safeguard your data.
- Disclosure may occur for regulatory requests or to protect rights, as required by law.
Data Security
Charlestonsteelandmetals uses appropriate technical and organizational measures to protect any personal information against unauthorized access, loss, or misuse. We regularly review security practices to ensure your privacy is maintained.
Your Rights
You have the right to access, correct, or delete your personal information at any time by contacting us.
- Request details on personal data we hold about you.
- Update your information or correct inaccuracies as needed.
- Withdraw consent and request deletion, subject to legal obligations.
- Object to processing under specific circumstances within regulatory guidelines.
Cookies and Tracking
Charlestonsteelandmetals uses cookies and similar technologies for site functionality and analytics purposes, outlined in our Cookie Policy.
View Cookie Policy View Cookie Policy
Contact Us
If you have questions about this privacy policy or need to exercise your rights, please contact our team using the details below.
Email Address: content@charlestonsteelandmetals.com
Phone: +27282726604
Address: 5 Buitengracht Street, CBD, Cape Town 8001 South Africa
Policy Updates and Changes
Charlestonsteelandmetals updates this policy as practices evolve or regulations change. Please review regularly for any revisions affecting how your data is handled.
Policy Last Updated: January 22, 2026